Asynchronous and synchronous tools are great to have, but just as important are the concepts of using those tools for interaction and collaboration. The first two resources below are about collaboration and how it's different from cooperative learning. Then, the next two articles/chapters are about interaction.
The following are almost the same article. The first is in the context of a larger resource and the second is a longer article with some excellent questions that teachers can ask themselves. Depending on your preference and needs, pick the one that works for you.
The following are for a deeper look at interaction. We recommend scanning them at a minimum. Focus on the interaction diagrams.
Engagement is an important element to consider.
Terms of Engagement: Keeping Learners Online
By Jim Elsenheimer
http://www.learningcircuits.org/2003/feb2003/elearn.html
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